Shipping & Delivery Policy

What you receive

• Job access plans (2 weeks / 2 months): full details of every job on https://referencedilao.com and every career guide, for the length of the plan.
• HR contact pack: 5 HR contacts added to your account, used one at a time on the jobs you choose.

When it is delivered

• Right after a successful payment we email your receipt to your registered email address, within a few minutes.
• Your plan is active the moment the payment succeeds — new and existing accounts alike, with no code to enter.
• HR contacts are added to your account the moment the payment succeeds.
• A plan runs for its full length from the moment it starts (14 or 60 days). If you renew early, the new plan starts when the current one ends.

Where to find it

Everything is in your account at https://referencedilao.com: the days left show at the top left, and tapping it opens Your plan with your HR contacts left. Every receipt is also in your email.

Didn't get it?

If you paid but didn't receive the email, check your spam folder first — your receipt is also in your account under My applications — or contact support (admin@referencedilao.com) with your registered email and payment reference. We're available 24 hours a day, 7 days a week — we reply within 24 hours. If a payment failed, see our Refund & Cancellation Policy.